Building digital resilience with gamified simulations

Gamification is a fun and immersive way to achieve greater cyber resilience in organizations of any size. Team-play in an interactive environment teaches cyber preparedness, incident response, and proactive ways to respond to breaches. Teams can experiment with realistic simulations of cyber intelligence issues through gamified tabletops with Infiniqo’s 3rd party training.

Cyber incidents like data breaches, malware, and ransomware attacks continue to make the news frequently, and many more incidents are kept private or resolved before they are widely reported. Consumers are affected when data breaches cause personal information, like medical data or financial information, to be shared. This is expensive and time-consuming to remedy.

Digital resilience includes cyber security, online literacy and the ability to recover from digital crises using tools and technology quickly.

McKinsey recently published a survey in August 2021 that examines cyber maturity among various industries. They note “companies are moving to a risk-based cybersecurity stance,” with the end goal identified as achieving holistic resilience and digital trust.

McKinsey’s Seven Action Areas of Digital Resilience

McKinsey identified seven action areas of digital resilience that can be applied to different industries.

  1. Prioritize information assets and related risks.
  2. Enlist frontline personnel.
  3. Integrate cyber resilience into enterprise-wide processes.
  4. Develop integrated incident response.
  5. Integrate security into technology environments.
  6. Provide layers of protection for the most important assets.
  7. Deploy active defenses.

McKinsey’s survey explains the cyber security maturity path in five levels. Organizations can assess their level by examining their capabilities, technology, and risk management.

If an organization has no capabilities, they begin at Level Zero.

Level One describes an organization with ad-hoc cyber management – they fill emergency gaps as needed but they are not proactive with planning ahead. This describes 70% of organizations, according to McKinsey.

Level Two organizations are heading to a maturity-based approach to cyber management, with an operating model structured to manage cyber risks.

Level Three organizations employ a risk-based approach, focusing on decreasing their risk to cyber incidents.

Level Four describes a proactive organization; one where holistic resilience and digital trust are established across levels. Security is embedded into all of its products, processes, and technology, called security by design. Enterprise resilience is incorporated into every step.

How Does Gamification Drive Digital Resilience?

Gamified simulations can improve an organization’s holistic response to cyber resilience. Frontline personnel are the first line of defense against cyber-attacks, so it makes sense to enhance their skills using gamified platforms. Simulations teach teams how to work together to find the best response – and practicing together builds muscle memory and trust in the team.

Using tabletop exercises, teams learn to manage incidents together. An organization can use vendor training to replay different scenarios until the breach response is automatic. Simulations can teach vulnerability awareness and highlight gaps in the incident response plan in a safe environment before a breach occurs.

Developing an integrated incident response is critical for all organizations. This allows for a fast response to any incident or breach – and often, a timely response can lead to a less expensive resolution of the incident with fewer customers impacted by the data breach.

Infiniqo has an immersive gamification platform to simulate all kinds of disaster scenarios, from cyber events to kidnappings to active shooter events. By exploring these tabletop exercises with your team, you can help build an integrated incident response. A prepared team has the confidence to make decisions quickly in an emergency, often critical in time-sensitive situations.

Gamified Simulations Work With Cyber Insurance Policies

Purchasing a cyber insurance policy is a must for many organizations. These policies help to provide property and liability coverage for companies for losses that may result from electronic activities. These policies help with recovery from data breaches and liability from website media content, as well as business interruption losses and other claims from cyber issues.

It makes sense to partner a cyber insurance policy with sound risk management by the organization. Managing cyber risk means fewer breaches and incidents – and insurance costs tend to be less expensive when fewer claims are incurred. Managing risk is good business all around.

Using gamified solutions as a risk management technique combined with a cyber insurance policy can lead to better results for an organization. Gamification can help employees learn and reinforce the skills they need to respond appropriately in crisis situations.

Training people can only go so far – in many cases, people need to experience a situation to learn to handle it. This is why simulations, role play, and virtual reality are so successful as teaching aids.

Muscle memory kicks in after a situation has been practiced and experienced, making a successful outcome more likely.

What’s Next?

Reach out to us at Infiniqo today to see how our interactive risk simulation platform can help your organization become more digitally resilient. We can help your frontline personnel prepare for crises with our integrated incident response. Our platform makes it fun and easy for everyone to learn to manage cyber risk.

Combining our gamified simulations with your existing cyber insurance policy and an incident response plan can create a holistic approach to greater digital resilience for your organization.

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