Terms of Service.

By accessing the website, attending a briefing, or participating in any Service, you agree to these Terms, our Privacy Policy and any engagement-specific documents (Master Services Agreement, Statement of Work, Order Form, exercise rules of engagement). If you are agreeing on behalf of an organization, you represent that you are authorized to bind it.

Infiniqo provides:

• Scenario intelligence and curriculum design across Cyber Risk, Healthcare, Education and Enterprise.
• Immersive simulations and gamified tabletop exercises — facilitated, hybrid and self-paced.
• AI-driven assessment, scoring rubrics and after-action reporting.
• Briefings, advisory engagements and program management.

Specific deliverables, scope and acceptance criteria are defined per engagement. Demonstration content and public materials are provided for evaluation only.

Most Services are delivered to organizations under a written agreement. Individual participants access exercises through a sponsoring organization or institution. Personal accounts created via our website are limited to evaluation and inquiry; production access requires an executed agreement.

You agree not to:

• Use the Services unlawfully, or to harass, defraud or harm others.
• Upload real patient records, live credentials, classified material or any data prohibited by your organization or applicable law.
• Probe, scan, or test the vulnerability of our systems outside an authorized engagement; circumvent access controls; or interfere with availability.
• Reverse engineer, decompile or attempt to extract underlying scenario logic, prompts, rubrics or model interactions, except as permitted by law.
• Resell, sublicense, white-label or grant access beyond the licensed user base.
• Use Service outputs to train competing models or services.

Cyber Risk red-team, breach simulation and adversarial exercises are performed only under written rules of engagement that define scope, targets, escalation paths and safe-words.

Infiniqo retains all right, title and interest in the Services, including scenarios, simulation engines, AI prompts, assessment rubrics, narrative templates, software, branding and after-action methodologies. You retain ownership of your data and any inputs you contribute.

Subject to payment and these Terms, Infiniqo grants you a limited, non-exclusive, non-transferable, revocable license to use the Services for the contracted purpose. Commissioned, organization- specific scenarios are licensed as set out in the applicable Statement of Work.

AI-generated assessments, narratives and recommendations are decision-support outputs intended to develop judgment under pressure. They are not a substitute for licensed clinical advice in Healthcare, legal advice in regulated matters, incident response authority in Cyber Risk, or executive judgment in Enterprise crisis response.

You are responsible for validating outputs before acting on them outside the simulation environment.

Use of the Services is also governed by our Privacy Policy. Where Infiniqo processes personal data on behalf of your organization, the engagement's data processing terms control. You warrant that you have all rights and consents necessary to provide any data submitted to the Services.

Information disclosed during briefings, scenarios or after-action reviews — including exercise observations, identified gaps and organizational details — is treated as confidential and used solely to deliver the Services. Each party will protect the other's confidential information with at least the same degree of care it uses for its own, and not less than reasonable care.

Fees are set out in the applicable Order Form or Statement of Work and are exclusive of taxes. Invoices are payable within thirty (30) days of receipt unless otherwise agreed. Fees for completed work and non-cancellable third-party costs are non-refundable. We may suspend access for non-payment after written notice.

We work to maintain reliable, secure Services and may update, improve or temporarily suspend features for maintenance, security or legal reasons. We will use reasonable efforts to notify engaged organizations of material changes that affect a live program.

Except as expressly stated in a signed agreement, the Services are provided "as is" and "as available". To the maximum extent permitted by law, Infiniqo disclaims all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Training and simulation outcomes depend on many factors outside our control; we do not guarantee specific operational results.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenues or data. Each party's total aggregate liability arising out of or related to the Services will not exceed the fees paid or payable to Infiniqo for the Service giving rise to the claim in the twelve (12) months preceding the event. These limits do not apply to a party's confidentiality, indemnification or payment obligations, or to liability that cannot be excluded by law.

You will defend and indemnify Infiniqo against third-party claims arising from your misuse of the Services, your data, or your violation of these Terms or applicable law. Infiniqo will defend you against third-party claims that the Services, used as authorized, infringe a valid intellectual property right, subject to standard carve-outs.

Engagements run for the term set out in the applicable Order Form or Statement of Work. Either party may terminate for material breach not cured within thirty (30) days of written notice. On termination, access to the Services ends; surviving provisions include intellectual property, confidentiality, fees accrued, disclaimers, liability limits and dispute resolution.

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-laws principles. The parties will attempt to resolve disputes in good faith; unresolved disputes will be submitted to binding arbitration in New Jersey, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

If any provision is held unenforceable, the remainder will remain in effect. Failure to enforce a right is not a waiver. These Terms, together with referenced engagement documents and the Privacy Policy, constitute the entire agreement on their subject matter. You may not assign these Terms without our written consent, except to a successor in connection with a merger or sale of substantially all assets.

Email reach@infiniqo.com or write to Infiniqo, New Jersey, USA / Hyderabad, India.